Reliable and fast repair times
Our standardized processes ensure reliable and fast repairs. Over 80% of all repairs are completed within three days or less, enabling very short reaction times for our customers and end users. Additionally, shipping to and from our customers is included free of charge.
High quality repairs
We ensure high quality repairs by continuously training all of our repair technicians and using only original spare parts. Before shipping, mandatory detailed functional and safety tests, specified by engineers, are administered to ensure that the repaired product has the same quality, functionality, and performance as a new one. The broad scope of testing allows us to grant an additional warranty of 30 days not only to the repair itself, but on the complete product that was repaired.
Fixed repair prices
For most of our products, you will get a fixed repair price without any hidden costs. This includes transport costs, diagnosis, repairs, original spare parts, necessary updates if required, calibration, function tests, cleaning, and repair reports. This makes repair costs transparent and predictable before you send the product to us.