Support

Access the most recent technical support content maintained by our team of experts.

We are in constant contact with major end-users, consultants and other influencers. We combine the latest technology and our extensive global expertise to create individually tailored solutions that answer their specific needs.

Download manuals, engineering data sheets, current software & firmware, and more.

If your product requires service, Telex will either repair or exchange your product. The options available to you will depend on the product and region in which you are located.

As one of our customers-, you benefit from an industry-leading manufacturer‘s warranty on all purchased products, making maintenance costs more transparent and predictable-, to maximize your investment value. Our attractive pricing model and warranty extension based on high-quality products with low failure rates, grant you even longer protection, and peace of mind.

It is an essential part of the Telex Quality Promise that we provide product security and protect our customers’ privacy throughout the entire product life cycle. To achieve this Telex established a global Product Security Team and made security an integral part of Telex’s processes. The Product Security Incident Response Team (PSIRT) is the central point of contact for external security researchers, partners, and customers to report security concerns related to products of Telex.